Maton Repairs and After Sale Care
Derek Chan built his first guitar in 1988. After over a dozen years of business experience running restaurants and his own human resources company he sold up and left the trappings of Sydney to follow his passion for the guitar. This lead him to build under Gerard Gilet and then undertake formal study at the famed Roberto-Venn School of Luthiery in Arizona. Success there led to work at Collings Guitars in Austin, Texas where he helped to hand craft instruments for everyone from Keith Richards to Pete Townsend. After a few years it was time to return to Australia to raise the kids in their homeland and he joined the team at Maton, where he takes care of warranty and repair needs of the extensive artist roster.
Derek enjoys the individual nature of each instrument and each repair job. He also enjoys serving the instruments in their own right and derives a sense of satisfaction when owners take back their guitars to find them renewed. He can usually be found with his arm in a sound hole in one of the repair rooms at Maton.
Maton has long standing working relationships with some of the finest craftsmen and women from around the world who know our guitars as well as we do. Contact us for a recommendation of a Maton Authorised repairer near you.
Please note that repairs at the Maton factory are by appointment only.
Click on the links below for more related content.